“Use the force, Luke.” But when?

Professor Jim Heskett in this HBS article  What’s the Best Way to Make Careful Decisions? talk about what is the right mix between intuition and analysis?  He also refer to Mauboussin’s book “Think Twice”  citing a wide range of examples and research, argues that “we use experts (as opposed to diverse “crowds”) too frequently, that we too often fail to: identify the nature of the problem, match solution techniques with problems, seek diversity in our feedback, and use technology where possible”    You can find Micheal  Mauboussin’s  great talk about this topic.

So we need to re-think what this means to healthcare delivery.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: